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FAQ


ArabTestingVR is a platform dedicated to providing virtual reality (VR) applications designed specifically for mental health professionals. Our VR apps serve as therapeutic tools to assist in the treatment of various mental health disorders by offering immersive experiences that enhance therapy sessions.

To purchase our VR apps, please browse our catalog on the website and select the applications you're interested in. Since most apps are sold on a request price basis, you'll need to fill out a form with your buyer information. Our sales team will then contact you with pricing details and assist you through the purchase process.

Our VR applications are specialized tools designed for professional therapeutic use. Pricing may vary based on factors like licensing options, customization needs, and institutional requirements. By providing a price upon request, we can offer a tailored solution that fits your specific needs and budget.

When you're interested in an app, click on the "Request Price" button on the app's page. You'll be prompted to provide your contact and buyer information. After submitting your request, our sales team will reach out to you with detailed pricing information and answer any questions you may have.

Our VR apps are designed to assist in the treatment of a wide range of mental health disorders, including anxiety, phobias, post-traumatic stress disorder (PTSD), depression, and more. Each application offers specific therapeutic experiences tailored to address particular conditions through methods like exposure therapy, cognitive-behavioral therapy, and mindfulness practices.

Yes, you'll need compatible VR hardware to use our applications. Our apps support major VR headsets such as Oculus Rift, HTC Vive, and other compatible devices. Please check the specific hardware requirements listed on each app's page to ensure compatibility with your equipment.

Absolutely. Our apps are developed in collaboration with experienced mental health professionals to ensure they align with professional therapy guidelines and best practices. They are intended to be used as tools within therapeutic settings by qualified professionals.

Yes, we provide comprehensive user manuals and tutorials with each app. Additionally, we offer optional training sessions and ongoing support to help you effectively integrate our VR apps into your therapeutic practice.

We take your privacy and security very seriously. All buyer information is securely stored and processed in accordance with data protection regulations. We use secure communication channels and do not share your information with third parties without your explicit consent.

Once the purchase is finalized, you'll receive access to download the app within 1-3 business days. If any customization is required, the delivery time may vary, and our team will provide an estimated timeline during the purchase process.

Yes, many of our apps can be customized to better fit the specific needs of your clients or practice. This may include modifying certain features, environments, or therapy scenarios. Please discuss your customization needs with our sales team during the purchase process.

We offer various licensing options, including single-user licenses, multi-user licenses for clinics, and institutional licenses for larger organizations. Our sales team will provide details on the licensing models and help you choose the one that best suits your needs.

Yes, purchasing an app includes access to updates and bug fixes for that version. We provide technical support to help you troubleshoot any issues and ensure the app runs smoothly in your practice.

System requirements vary depending on the app. Generally, you'll need a VR-ready computer that meets certain specifications, along with a supported VR headset. Detailed system requirements are listed on each app's product page.

Yes, our VR apps are used by mental health professionals worldwide. As long as you have the necessary equipment and meet any regional software or regulatory requirements, you can use our apps in your practice.

Yes, we offer discounts for bulk purchases and special pricing for educational institutions. Please contact our sales team to discuss your specific needs and to receive a customized quotation.

To request a quote, simply click on the "Request Price" button on the app's page, fill out the required information, and submit the form. Our team will get back to you promptly with pricing details and any additional information you may need.

Due to the nature of digital products, we handle returns and refunds on a case-by-case basis. If you encounter any issues with your purchase, please contact our support team within 30 days, and we will work with you to find a satisfactory solution.

We value feedback from our users to help us improve our products. You can provide feedback or suggest new features by contacting us at feedback@arabtestingvr.com or through the feedback form on our website.

Our apps are currently available in Arabic and English. We are working on adding more language options in the future. Please check the app's product page for the most up-to-date information on language availability.

Client safety is of utmost importance. Our apps are designed with input from mental health professionals to ensure they are appropriate and therapeutic. Therapists have control over the session and can adjust settings or terminate the experience if necessary. Content warnings and guidelines are provided to help you prepare and support your clients appropriately.

Some of our apps can be integrated with existing therapy tools and software, depending on compatibility. Please consult the app's specifications or contact our technical support team to discuss integration possibilities.

We understand that investing in new technology can be significant. We offer flexible payment options, including payment plans for qualified buyers. Please speak with our sales team to see what financing options are available to you.

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